Lighttown Tours, located at Hofstraat 163, Eindhoven, is responsible for the processing of personal data as shown in this privacy statement.
Hofstraat 163, 5641TD, Eindhoven
Personal data that we process
Lighttown Tours processes your personal data because you use our services and/or because you provide this data to us yourself. Below you will find an overview of the personal data that we process:
- First and last name
- Telephone number
- E-mail address
- Company name (optional)
- Information about your activities on our website
Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors who are younger than 16 years old. Unless they have parental or guardian permission. However, we cannot check whether a visitor is older than 16. We therefore advise parents to be involved in the online activities of their children, in order to prevent data about children being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at email@example.com and we will delete this information.
For what purpose and on what basis we process personal data
Lighttown Tours processes your personal data for the following purposes:
- Handling your payment
- To be able to call or e-mail you if this is necessary to be able to carry out our services
- You to inform you about changes to our services and products
Lighttown Tours makes decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of Lighttown Tours).
How long we keep personal data
Lighttown Tours does not store your personal data longer than is strictly necessary to realize the purposes for which your data is collected. We use a retention period for an indefinite period. This means that we only delete the data entered via the contact form on request.
Sharing personal data with third parties
Lighttown Tours does not sell your information to third parties and will only provide it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processor agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Lighttown Tours remains responsible for these processing operations.
Cookies, or comparable techniques, that we use
Lighttown Tours uses technical and functional cookies. Also analytical cookies that do not infringe on your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and, for example, remember your preferred settings. We can also optimize our website and route app with this. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information that was previously stored via the settings of your browser.
View, adjust or delete
data You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to the data processing or to object to the processing of your personal data by Lighttown Tours and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to firstname.lastname@example.org.To ensure that the request for access has been made by you, we ask you to send a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Lighttown Tours would also like to point out that you have the opportunity to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. You can do this via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons
How we protect personal data
Lighttown Tours takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized changes. If you feel that your data is not properly secured or there are indications of abuse, please contact our customer service or via email@example.com